Employment Opportunities

The Human Resources Department:
Mary-Jane Lear, Human Resources Director

The South Florida Regional Transportation Authority offers a very competitive salary in addition to an excellent benefits package. Some of the benefits include: health, dental, vision, life insurance, medical and child-care reimbursement accounts, deferred compensation, critical illness, paid annual leave and retirement benefits.

Interested candidates email, mail or fax resume with salary requirements and Application for Employment to:

South Florida Regional Transportation Authority

Attn: M. David Trabal,
Human Resources Manager
Address: 800 NW 33rd Street
Pompano Beach, Florida 33064
Phone: (954) 788-7970
Fax: (954) 653-9105
E-Mail: jobs@sfrta.fl.gov


Downloadable Application Packet - PDF

Downloadable Application Packet - MS Word

Current Job Listing:


  Maintenance of Way PM
EOE/Smoke and Drug Free Workplace

Posting: 0143-01
Full/Part Time: Full Time
Title: Maintenance of Way PM
Hours Per Week: 40
Position Hiring Range: $63,869 – $102,863
Position Salary Range: $63,869 – $102,863
Schedule: M – F 8:00a – 5:00p (Able to work evenings, weekends and holidays as necessary)

Department: Engineering & Construction
Posting Date: 01/13/15

OPEN TO ALL APPLICANTS:

Summary:
The South Florida Regional Transportation Authority (SFRTA), a tri-county public transit authority serving Miami-Dade, Broward and Palm Beach counties, will begin providing the dispatch and maintenance-of-way activities on the South Florida Rail Corridor (SFRC) on behalf of the state. The SFRTA is seeking a highly motivated individual to provide management, direction and oversight of all aspects of maintenance-of-way for the SFRC, a 72-mile passenger and freight rail corridor with 18 passenger stations, through transition and beyond. This includes the management and direction of a maintenance contractor and various general engineering consultants who provide inspection, testing, maintenance, reporting and other maintenance-of-way related services

Responsibilities:
• Direct, coordinate, and review contractor’s work plan for assigned track, communications & signal, and structures maintenance as per contract scope and minimum requirements.
• Oversee contractor’s maintenance activities to ensure quality inspections and safe train operations.
• Monitor and make periodic track inspection to ensure that all Federal and SFRTA requirements are being met by maintenance contractor, including participating in audits.
• Assign work activities and projects; determining preventative maintenance priorities and standards.
• Work closely with track and signal inspectors under SFRTA General Engineering Consultant contract to monitor work flow.
• Utilize contractor’s rail management software to maintain up to date and accurate records of inventory inspections, repairs, calibrations, and tests.
• Coordinate flagging services with outside agencies and organizations.
• Manage and direct third party contractor(s) performing surveying, engineering, inspection, capital work, or other maintenance services on the SFRC under contract to the SFRTA.
• Lead, manage and insure policy compliance.
• Interface and coordinate with other SFRTA departments and external agencies

Required Qualifications:
• Familiarity with Federal Railroad Administration (FRA) track and/or signal standards.
• Must have knowledge of Federal, State and local codes and regulations.
• Working knowledge of Microsoft Office Suite and/or other project software used for scheduling and budgeting purposes.
• Ability to prioritize and accomplish multiple tasks; identify and resolve problems with minimal supervision.
• Ability to work long and unusual hours, and be available for non-scheduled emergency calls.
• A valid driver’s license and a satisfactory driving record.
• Sufficient mobility to perform field inspections and investigations

Required Education/Experience:
• Associates degree in Engineering Technology or Construction Management
• A minimum of five (5) years of railroad maintenance experience
• A minimum of one (1) year of railroad maintenance supervisory experience.

Preferred Education/Experience:
• Bachelor’s degree in Engineering, Construction Management, or other closely related field.
• A minimum of three (3) years of railroad maintenance experience
• A minimum of one (1) year of railroad maintenance supervisory experience.

Benefits & Compensation:
The South Florida Regional Transportation Authority offers a competitive salary and comprehensive benefits package. Benefits include:
• Paid holidays, vacation, sick and personal time
• Health Insurance through the State of Florida – PPO or HMO.
• Participation in the Florida Retirement System (FRS).
• Employer paid life insurance and long term disability coverage
• Ability to enroll and contribute to one of the State of Florida deferred compensation plans.
• Tuition Reimbursement program
• Free train transportation on Tri-Rail; a savings of up to $900/yr
• Paid memberships in organizations related to employees’ field/profession.
• Paid workshops, seminars and educational conferences related to profession

  Customer Service Representative
EOE/Smoke and Drug Free Workplace

Posting: 0143-02
Full/Part Time: Part-Time
Title: Customer Service Representative
Hours Per Week: 20
Position Hiring Range: $13.70/hour
Position Salary Range: $13.70/hour – $22.07/hour
Schedule: T – F; 3 pm - 7 pm Sat: 1 pm - 5 pm (Able to work evenings, weekends and holidays as necessary)

Department: Operations
Posting Date: 01/23/15

OPEN TO ALL APPLICANTS:

Summary:
Answer inbound calls in a professional and timely manner. Provide accurate information regarding schedules and fares, train status, connections, transit policies and procedures, trip planning and discount programs. Handle lost and found reports, group travel, customer feedbacks, (i.e., comments, compliments, complaints and requests), injury/incident reports, & station maintenance reports. Provide Smart Card transaction history and balance information and communicate business rules of the Smart Card as it relates to automated fare card system.

Skills:
Requires a professional demeanor and representation of the agency. Must use proper grammar and have excellent listening, data entry, verbal and written communication skills. Maintain a helpful, courteous attitude and excellent public relations skills. Must have the ability to remain composed, sympathetic and professional under distressing circumstances such as train delays or accidents.

Required Qualifications:
High school diploma or GED plus a minimum of two years of customer service experience. Some college and a minimum of one year of Call Center experience preferred. Must have excellent oral and written communication skills. This position requires the ability to work with a personal computer in a Windows environment. Proficiency in Microsoft Outlook, Word & Excel, along with database entry (must possess/show the ability to learn/utilize other proprietary SFRTA software and programs).

  Customer Service Representative (Bilingual: English/Spanish)
EOE/Smoke and Drug Free Workplace

Posting: 0143-03
Full/Part Time: Part-Time
Title: Customer Service Representative (Bilingual: English/Spanish)
Hours Per Week: 20
Position Hiring Range: $13.70/hour
Position Salary Range: $13.70/hour – $22.07/hour
Schedule: Sun: 8:30 am - 5:00 pm -- Tue & Thu: 4:00 pm - 10:00 pm (Able to work evenings, weekends and holidays as necessary)

Department: Operations
Posting Date: 01/23/15

OPEN TO ALL APPLICANTS:

Summary:
Answer inbound calls in a professional and timely manner. Provide accurate information regarding schedules and fares, train status, connections, transit policies and procedures, trip planning and discount programs. Handle lost and found reports, group travel, customer feedbacks, (i.e., comments, compliments, complaints and requests), injury/incident reports, & station maintenance reports. Provide Smart Card transaction history and balance information and communicate business rules of the Smart Card as it relates to automated fare card system.

Skills:
Requires a professional demeanor and representation of the agency. Must use proper grammar and have excellent listening, data entry, verbal and written communication skills. Maintain a helpful, courteous attitude and excellent public relations skills. Must have the ability to remain composed, sympathetic and professional under distressing circumstances such as train delays or accidents.

Required Qualifications:
High school diploma or GED plus a minimum of two years of customer service experience. Some college and a minimum of one year of Call Center experience preferred. Must have excellent oral and written communication skills. This position requires the ability to work with a personal computer in a Windows environment. Proficiency in Microsoft Outlook, Word & Excel, along with database entry (must possess/show the ability to learn/utilize other proprietary SFRTA software and programs).

  Customer Service Representative (Bilingual: English/Spanish)
EOE/Smoke and Drug Free Workplace

Posting: 0143-04
Full/Part Time: Part-Time
Title: Customer Service Representative (Bilingual: English/Spanish)
Hours Per Week: 20
Position Hiring Range: $13.70/hour
Position Salary Range: $13.70/hour – $22.07/hour
Schedule: Mon-Fri: 7:30 pm - 11:30 pm (Able to work evenings, weekends and holidays as necessary)

Department: Operations
Posting Date: 01/23/15

OPEN TO ALL APPLICANTS:

Summary:
Answer inbound calls in a professional and timely manner. Provide accurate information regarding schedules and fares, train status, connections, transit policies and procedures, trip planning and discount programs. Handle lost and found reports, group travel, customer feedbacks, (i.e., comments, compliments, complaints and requests), injury/incident reports, & station maintenance reports. Provide Smart Card transaction history and balance information and communicate business rules of the Smart Card as it relates to automated fare card system.

Skills:
Requires a professional demeanor and representation of the agency. Must use proper grammar and have excellent listening, data entry, verbal and written communication skills. Maintain a helpful, courteous attitude and excellent public relations skills. Must have the ability to remain composed, sympathetic and professional under distressing circumstances such as train delays or accidents.

Required Qualifications:
High school diploma or GED plus a minimum of two years of customer service experience. Some college and a minimum of one year of Call Center experience preferred. Must have excellent oral and written communication skills. This position requires the ability to work with a personal computer in a Windows environment. Proficiency in Microsoft Outlook, Word & Excel, along with database entry (must possess/show the ability to learn/utilize other proprietary SFRTA software and programs).

  Executive Assistant
EOE/Smoke and Drug Free Workplace

Posting: 0143-05
Full/Part Time: Full time
Title: Executive Assistant
Hours Per Week: 40
Position Hiring Range: $43,624 - $47,986
Position Salary Range: $43,624 - $70,257
Schedule: M-F 8:00a - 5:00p (Able to work evenings, weekends and holidays as necessary)

Department: Executive
Posting Date: 01/23/15

OPEN TO ALL APPLICANTS:

Summary:
Perform a variety of complex and confidential administrative duties and assist and provide support to the executive staff and Governing Board. Emphasis of the work is on the performance of advanced administrative and secretarial duties requiring a thorough knowledge of assigned areas of responsibilities and an understanding of established policies, programs and procedures. Assist the Executive Staff in processing communications, reports and other correspondence. Plan and organize travel itineraries for staff and Governing Board.

Skills:
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology. Good command of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar. Ability to establish and maintain complex office records and files, interpret rules and regulations and to apply them to work situations. Possess knowledge of government and private organizations, legislators, and special interest groups and their working relationships with the Authority. Individual must have a high level of interpersonal skills to handle sensitive and confidential situations. Must be able to work independently in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.

Requirements :
Bachelor’s degree plus a minimum of five (5) years of related experience or any equivalent combination of related training and experience. This position requires the ability to work with a personal computer in a Windows environment. Individual must be proficient in Word, Excel, Outlook and PowerPoint.