Summary: Manage and administer the SFRTA Quality Assurance Program compliant with Federal Transit Administration’s (FTA) guidelines. Ensure the highest level of quality in all aspects of SFRTA projects. Develop and implement QA/QC controls, procedures, and measures during design, procurement, construction, installation, testing, start-up, and turnover of projects. Coordinate with representatives of the FTA, Project Management Oversight Consultant (PMOC) personnel, Project Directors/Managers, and project staff to implement, administer, and monitor QA/QC activities compliant with the Project Management Plan. Implement and manage the Safety and Security Certification Program. Position has dotted line reporting relationship to the Executive Office.

Duties/Abilities: Knowledge of FTA QA/QC requirements and guidelines, quality related codes, systems, standards, and regulatory requirements. Knowledge of Federal, State and Local laws and regulations governing transit and transportation. Knowledge in preparing QA/QC procedures and instructions. Knowledge and experience in QA and Safety Audits, project management techniques and methods. Knowledge of principles, practices, and information sources for transportation QA programs. Ability to communicate effectively in oral presentations and writing.

Requirements: Bachelor degree in engineering or related technical field, with at least six (6) years experience in QA/QC as it applies to transit/transportation. PE registration is preferred. This position requires the ability to work with a personal computer in a Windows environment. Must be proficient in Microsoft Outlook, Word, Excel, Project, and PowerPoint.

Summary: Oversee and coordinate the reimbursement process to meet the requirements of grantees and funding sources and ensure the timely disbursal of program funds. Responsible for making copies of allowable reimbursements, preparing and recording reimbursement requests. Assist the Budget & Grants Manager in coordinating, planning, and directing budget development, and budget/grant management. Performs a variety of duties involving budget and grant analysis, financial analysis of accounting records and obtaining reimbursement from funding partners. Monitor the SFRTA’s budget by reviewing reports and accounting records to determine if allocated funds have been spent as specified. Participate in all activities associated with grant contract monitoring and management.

Duties/Abilities: Knowledge of the principles and practices of budget preparation and fiscal analysis. Knowledge of accounting principles and policies. Knowledge of various OMB circulars relating to governments. Ability to interpret and explain common irregularities. Ability to organize, analyze and interpret data. Ability to communicate well orally and in writing. Ability to prepare financial reports.

Requirements: Bachelors degree in accounting or finance plus one year of experience in budgeting and/or accounting or any equivalent combination of related training and experience. This position requires the ability to work with a personal computer in a Windows environment. Must be proficient in Word, Excel, Outlook, and PowerPoint.

Summary: Perform and/or oversee a variety of administrative activities for the Human Resources department; provide continuous staff support in a professional and confidential manner. Provide and/or oversee support activities for the department such as answering telephones, review and control of incoming and outgoing department mail, and a variety of day-to-day matters concerning the Human Resources Department. Maintain H.R. records and employee personnel files in accordance to all appropriate laws and procedures.

Duties/Abilities: Must have excellent written and verbal communication skills. Requires excellent time-management ability. Requires strong organizational skills. Ability to analyze data and prepare reports. Must be able to show initiative in selecting the most effective work methods and tools. Ability to perform a wide variety of clerical and secretarial functions including typing at least 40 wpm. Ability to interact professionally and maintain effective working relationships with superiors, coworkers, government officials, and the public. Ability to work in a fast paced, automated environment with many interruptions. Ability to be flexible and juggle many projects at the same time. Ability to work long and unusual hours when necessary. Interacting comfortably with all levels of staff in the organization. Working efficiently in a stressful environment.

Requirements: Requires an Associate degree plus a minimum of five years of related secretarial/administrative experience or any equivalent combination of related training and experience. This position requires the ability to work with a personal computer in a Windows environment. Must be proficient in Microsoft Word, Excel, Power Point, Publisher, Outlook, and in use of Fax, Copier, Scanner, and Digital Sender.

Summary: Procure goods and services for the agency including rolling stock, construction services, transit equipment, transit related professional services, and specialty contracts. Develop solicitation documents, contracts, and contract amendments for the procurement of SFRTA’s goods and services.

Duties/Abilities: Requires excellent procurement planning skills meet deadlines and expiration dates. Must have strong organizational abilities to monitor the progression of projects and maintain accurate records. Requires excellent communication skills (both written and oral) to effectively communicate with SFRTA staff, board members, contractors, and outside vendors. Ability to analyze data and prepare reports and correspondence. Requires working knowledge of Florida State Statutes and FTA regulations and knowledge of public contracting laws and regulations, and public procurement methods. Ability to write contract clauses and conditions, and orally communicate with contractors and suppliers. Ability to develop methods of evaluating and negotiating contracts. Effectively administer fixed price and cost-reimbursement contracts. Familiarity with equipment and support services needed for rail transit operations.

Requirements: Requires a Bachelor’s degree in Business, Finance or a related field and 3 years of government procurement or government contracting experience or any equivalent combination of related training and experience. Prefer CPPB or other procurement equivalent certification. This position requires the ability to work with a personal computer in a Windows environment, in particular Microsoft Word and Microsoft Outlook. The position also requires knowledge of SFRTA’s Financial Accounting System.

Worksite Location: Tri-Rail Train Yard – Hialeah, FL

Summary: This is advanced skilled mechanical work at the journeyman level in the repair and maintenance of DMU rail vehicle mechanical equipment. Responsible for the servicing, maintaining, inspecting, troubleshooting, and repairing rail vehicle equipment. Repairs, replace, and tests machinery, components, and systems related to the DMU rail vehicles by performing mechanical, electro-mechanical, hydraulic, and pneumatic activities. The position must be certified as a QMP (Qualified Maintenance Person) as per CFR 49 Part 238.109. This position also performs safety-sensitive functions and is subject to the provisions of the Federal Transit Administration (FTA) Drug and Alcohol Regulations.

Duties/Abilities: Inspects, troubleshoots, tests and repairs heavy mechanical equipment on DMU rail vehicles; removes wheel and axle assemblies, traction motors, gear boxes, brake actuators, compressors, and HVAC condenser compressor assemblies. Operates overhead cranes, forklifts, pneumatic tools and torque wrenches for the removal and replacement of rail vehicle mechanical equipment. Reads nd follows diagrams, sketches, vehicle operation manuals, and vehicle maintenance instructions. Operates welding equipment and performs welding on machinery and equipment.

Requirements: High School Diploma or equivalent plus one year of mechanical experience such as maintaining and repairing engines or heavy equipment and/or repairing chassis of heavy trucks or buses is required; OR must possess a Certificate of Completion in Advanced Automotive Technology, Heavy Duty Truck and Bus Mechanics or Heavy Equipment Mechanics from a Florida Department of Education Vocational School Certificate Program or comparable certification. HVAC Certified is also preferred. Must possess a valid driver’s license. The position must be certified as a QMP (Qualified Maintenance Person). Performs safety-sensitive functions and is subject to the provisions of the Federal Transit Administration (FTA) Drug and Alcohol Regulations.

Worksite Location: West Palm Beach Tri-Rail Station

Summary: Sell train tickets while providing customers with the information needed to ensure that the customer arrives at their destination in a timely manner. Ensure that monies are counted accurately and all paperwork generated balances, noting any discrepancies.

Duties/Abilities: Sell train tickets and provide transit information to individuals via PA system or direct one on one contact. Maintain the security of the station by maintaining awareness of the station surroundings, TVM (Ticket Vending Machines), and Validators. Ensure that the station and the equipment are in a safe operating condition. Prepare work station supply list. Maintain a daily log book. Contact OPs Center in any emergency. Assist passengers who encounter travel difficulties. Prepare daily shift deposit report ensuring that daily cash receipts are counted and deposited in the appropriate location for revenue pickup. Provide information to customers regarding busses, train stations and other issues. Collect all lost and found items and send them to Pompano and may try to locate the passengers who lost the item.

Requirements: Requires a high school diploma or GED plus a minimum of one year of related customer service experience, cash handling experience or any equivalent combination of related training and experience. This position requires the ability to work with a personal computer in a Windows environment. Gateway Ticket System (TOM), Microsoft applications and Excel.

Worksite Location: Tri-Rail Customer Care Center – Pompano Beach, FL

Available Shifts (please indicate preference on application):

1. Saturday & Sunday 8:30am – 5:00pm, Wednesday 4:00am – 8:00am
2. Monday thru Friday 6:00pm – 10:00pm (Bi-Lingual in English/Spanish Required)
3. Tuesday & Thursday 3:30pm – 8:30pm, Friday 6:00am – 10:00am, Saturday 8:30am – 5:00pm

Summary: Answer inbound calls in a professional and timely manner. Provide SFRTA/Tri-Rail customers with inclusive and accurate information regarding schedules, train status, trip planning, connections, transit policies & procedures or related transit connections using communication methods such as telephone, web chat, e-mail, mail, fax and in-person at public off-site events (including, but not limited to, administration of surveys onboard and participation at agency-sponsored events). Encouraging internet and agency website usage as an effective option for answering many passenger questions. Assist the Marketing Department with a variety of programs to ensure the agency’s continued growth via promotion of agency events, activities and initiatives (including promotion of current website programs, contests and reward programs).

Skills: Requires a professional demeanor and representation of the agency. Must use proper grammar and have excellent listening, data entry, verbal and written communication skills. Maintain a helpful, courteous attitude and excellent public relations skills. Ability to remain composed, sympathetic and professional under distressing circumstances such as train delays or accidents.

Requirements: High school diploma or GED plus a minimum of two years of customer service experience, of which, a minimum of one year of customer service experience in a Call Center environment preferred. Must have excellent oral & written English & Spanish communication skills for some shifts. Fluency in Spanish and/or a third language (Creole) is preferred. Must be flexible, as hours of work may vary. Some college is preferred. This position requires the ability to work with a personal computer in a Windows environment. Proficiency in Microsoft Outlook, Word & Excel, along with database entry (must possess/show the ability to learn/utilize other proprietary SFRTA software and programs).

Summary: Performs office and clerical work in the Finance Department, assists the Accounts Payable Specialist (matching, batching, preparing invoices for payment), assists the Accounting Supervisor with payroll preparation (calculating and processing timesheets), and performs routine bookkeeping operations (posting and balancing records).

Duties/Abilities: Verifies and processes all invoices, including administrative expenses (i.e. water, electricity, sewer, etc.), company credit cards and employee reimbursement requests to ensure that payments are sent within the appropriate timeframe. Receives and dates stamp Approval Forms and matches them with the corresponding invoices to ensure that payment can be processed in a timely manner. Reviews invoices for accuracy and completeness. Reconciles vendor statements and resolves any discrepancies. Updates spreadsheets on a regular basis. Sorts and files correspondences, reports, and other forms, and withdraws files upon request. Files, sends and sorts faxes, makes photocopies and other clerical duties as requested. Receives, dates stamp and distributes daily mail. Files paperwork accurately and in a timely manner. Disburses checks and enter them in the database. Processes and calculates timesheets for payroll.

Requirements: High school diploma or GED plus one year of previous related experience or any equivalent combination of related training and experience. This position requires the ability to work with a personal computer in a Windows environment. Requires proficiency in Excel, Word, Windows, Access and E-mail.